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      Assistance Services > Services > Medical Assistance Services  
     

  • Medical Evacuation
    If a medical problem or an accident occurs while traveling abroad, IPA will arrange for the transportation of the patient to the nearest suitable medical facility for stabilization and treatment. According to the gravity of the patient's condition, an air ambulance fully equipped with resuscitation facilities will be dispatched with a medical team of specialists on board to escort the patient during the transport. Immediate admission to the hospital will be arranged as well as consultation with appropriate specialists.
  • Repatriation after treatment
    After stabilization, the patient may be escorted to his home country by the most appropriate means of transport.
  • Repatriation of Mortal Remains/Ashes
    In the event of death, IPA will make all the arrangements for the repatriation of the remains or ashes of the deceased and will take care of legal formalities.
  • Compassionate Visit
    If hospitalisation is necessary for a period of more than 10 days in a foreign country, IPA will arrange for one of the patient's family members to visit.
  • Additional Travel and Accommodation for traveling companion
    If the traveling companion's air ticket becomes invalid because of staying behind to take care the patient, IPA will arrange another economy air ticket and hotel accommodation for the companion.
  • Return of Children
    IPA will arrange for the return of the patient's children (under the age of 18)
  • Unexpected Return to Country of Residence
    If a member's close relative passes away while the member is traveling aboard, IPA will arrange for the transportation for the member to return home country.
  • Hotel Accommodation for Convalescence
    If medically necessary, IPA will arrange the hotel accommodation for the patient's convalescence as well as the daily transportation of the patient to the hospital up to 5 days.
  • Telephone Medical Advice
    While traveling abroad, a member will be able to call IPA Alarm Centre to obtain the address of the nearest suitable medical facility.?He will, as well, be assisted in securing his appointment with the specialist. Should a second opinion be needed, he may consult the IPA doctor for advice.
  • Doctor Referral
    While traveling abroad, a member will be able to call IPA Alarm Centre to obtain the address of the nearest suitable medical facility.He will, as well, be assisted in securing his appointment with the specialist. Should a second opinion be needed, he may consult the IPA doctor for advice.
  • Dispatch of Essential Medication/Medical Equipment
    Should a traveler run out of a particular medicine that is not available locally, IPA will send the necessary supply to him within the briefest delay.This type of service will also be of interest to an expatriate who cannot find a specific vaccination in a country in which he is residing temporarily.
  • Dispatch of Physician
    If the traveler's medical condition requires a specialist's management but the specialist is not available in local hospitals, IPA will send a specialist to consult the patient.
  • Medical Monitoring
    IPA's medical team will discuss the patient's medical case with the local treating doctor on regular basis and provide professional advice to the patient and the designated party.
  • Deposit Guaranteeing of Hospital Admission
    Some hospitals require a deposit before admitting a patient. IPA can proceed with this guarantee on behalf of the patient or his insurance company.