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      Assistance Services > Services > Motor Assistance Services  
     

  • Emergency Roadside Repair
    IPA will dispatch one of its approved mechanics on the spot to provide roadside assistance.
  • Towing of the Vehicle
    If, following an accident or a mechanical breakdown, the vehicle cannot be repaired on the spot IPA will organize, coordinate and supervise the towing of the vehicle to a designated garage.
  • Alternate Vehicle
    Should the repair of the vehicle take more than 48 hours, IPA will provide a replacement vehicle to the member. This Benefit also applies if the member's vehicle is stolen.
  • Claim Report Assistance
    IPA will on the member's behalf report the claim to the insurance company to expedite the claim processing.
  • General Advice
    According to the information released by Transport Department, IPA will provide advice to the driver on the regulations and the policy.